OnlyForTen support
Help without the runaround.
Find your next step for account access, editing, publishing, billing, or domains.
START HERE
What do you need help with?
Open a question for the steps to take.
Signing in & passwords
How do I sign in?
Use the email and password associated with your OnlyForTen account.
Go to sign in →How do I change my password?
Open Account in your workspace. Enter your current password and a matching new password of at least 12 characters.
Open Account & security →I cannot access my account.
If you cannot sign in or have forgotten your password, contact support from the email associated with your account. Explain what happens when you try to sign in.
Contact support →Creating & editing
How do I start a website?
Describe your business to generate a preview. Create an account when you want to claim your draft and continue editing.
Build my website →Where do I edit my website?
Open your workspace, select the correct website, and choose Edit website. Pick a section, change its fields, and save your changes.
Open my workspace →Can I recover an earlier version?
Choose your website in the workspace and look for Previous versions. Earlier published versions may be available for recovery.
Go to website overview →Publishing & hosting
What do I need to publish?
Review your website, save your changes, and choose a publishing plan. You can use your OnlyForTen address without selecting a custom domain first.
See publishing plans →Are hosting and SSL included?
Both publishing plans include hosting and SSL for normal business website usage. Fair-use controls and protective rate limits apply.
My website is not available.
Select the website in your workspace and check its publishing status, billing, and domain settings. If you still need help, send support the website address and any error message.
Check my website →Billing & cancellation
Where do I manage my subscription?
Select the correct website in your workspace, then open Billing. Use the available billing portal to manage its subscription. Each published website has its own plan.
Open my workspace →What happens if publishing ends?
Your website may go offline when its publishing entitlement ends. Stored content is retained privately for at least the current recovery window. See the policy for cancellation and refund details.
Cancellation & Refund Policy →Domains & website addresses
Is a custom domain required?
No. You can publish on your OnlyForTen address. Domain eligibility depends on your plan, availability, and its included-price limit.
Compare domain benefits →What happens after the first domain year?
Eligible domains include the first registration year only. Later renewals are customer-paid at the registrar’s then-current price. Auto-renew is off by default.
I need help with a domain.
Choose your website in the workspace and open Domain to review its status. Contact support for verification, renewal, or eligible transfer questions. Include the domain name.
Get domain help →Account requests & reporting
How do I request access or deletion?
Email support with your account email and the access, correction, or deletion request you want reviewed.
Read the Privacy Policy →How do I report abuse or a security concern?
Contact support with the affected website address and a clear description of the concern. Include screenshots if useful, with private information hidden.
Contact support →DIRECT SUPPORT
Need a person?
Include your account email, website address, and a short description of what happened. An error message or screenshot can help.
Never include your password or full payment-card details.